Privacy Policy

What information do we collect?
 

  1. Information that you provide to us voluntarily - We receive, collect, and store any information you enter on our website or provide us in any other way. For example, we collect the Personal Information you provide us when you book our services including email address, name, and phone number.

  2. Information through your use of the website - We collect the Internet protocol (IP) address used to connect your computer to the Internet.


Why do we collect such information?

We collect such Non-personal and Personal Information for the following purposes:

 

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To further develop, customize and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

For example, personal details you have provided for booking will be used to contact you in case of any issue during booking fulfilment - examples include reschedule, cancellation or confirmation of booking.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How do we store your information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

Credit card information will not be stored and will only be used to process secure payment through eWay payment gateway. For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.