Pokémeow Booking Policies
Booking
  • Each session runs for 30 minutes. Maximum 4 visitors in the Playground in one session.

  • During the COVID-19 pandemic, your safety is our priority. Please do not make a booking if you are experiencing any COVID-19 symptoms such as but not limited to cough, fever, and sore throat.

  • By making a Playground booking with Pokémeow, you accept and agree to the Pokémeow Playground Terms & Rules and Bookings Policies and to any additional terms and conditions of the Playground that may apply to your booking.

Reschedule
  • To reschedule, please give us a call at least 24 hours before your booking start time.

  • Bookings cannot be rescheduled with less than 24 hours notice. No refunds in this instance.

Cancellation & Refund
  • To cancel your booking, please give us a call at least 24 hours before your booking start time for a full refund.

  • No refund will be issued in cases of late appearance or fail to show up.

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